How Marketing Automation Software Improves Search Engine Rankings
[Posted by Kristin Hambelton
Senior Director of Marketing, Neolane, Inc.]
In the “old” days, search engine optimization, or SEO, was all about figuring out which keywords to use and implementing them comprehensively on your website. There were far fewer web pages in existence at the time, so there was less competition. The strategic placement of keywords in title tags, page headings and body copy was often enough to move a website from page 5 to page 1 in the rankings over the space of a few months.
In time, the number of web pages grew exponentially, to some extent because so much content was being written simply for the sake of placing more keywords in Google’s path. Keyword placement was still necessary, but no longer sufficient to put a site at the top of the search results.
Soon, links became the new currency of the realm as people recognized, quite rightly, that the search engines could and did evaluate the importance of a website by the quality and quantity of links that pointed to it. People began scrambling for links, first with bulk email solicitations, then with article placements and more recently by using (and abusing) social media websites. Links are still a key element in determining a website’s rank. However, as all of the easier sources of links became cluttered, those efforts bore fewer and fewer benefits.
How do the search engines today decide which sites should come out on top? The answer is that in addition to content and links, they also look increasingly at traffic and stickiness. If a site gets lots of visitors, especially returning visitors, and if those visitors stay around for a while and look at multiple pages on the site, the search engines conclude that it must be a great site and they reward it with more prominent search results. This brings more visitors to the site; truly, a virtuous circle.
The most widely used search engine today is, of course, Google. Google also has the best mechanisms in place to track website visitors and engagement in order to mine that data for determining search engine rankings. How?
- Google Analytics – Google’s popular, free web analytics tool is installed on around 57% of the 10,000 most popular websites, according to Wikipedia.
- Chrome – Google’s browser sends data back to Google, tracking where its users visit and how long they stay.
- Google Toolbar – installed in Microsoft’s Internet Explorer and Mozilla Firefox (interestingly, not available in Apple’s Safari) sends similar data to Google.
So how can marketing automation software help you increase your website’s search engine rankings?
Marketing automation software can help bring more traffic to your site, especially returning visitors. This can be achieved through personalization and segmentation, which helps you put those visitors in front of content that’s specifically targeted to match their interest, so they’ll stick around. And that causes the search engines to like your site even more.
Neolane’s marketing automation solution helps increase the traffic and stickiness of your site via personalization and segmentation of outbound messages via multiple channels, including email, direct mail and mobile. Targeting the right content to the right audience with marketing automation therefore increases the amount of time visitors are likely to stay on the site, reducing the bounce rate (visitors that leave after viewing one page). Google favors sites with lower bounce rates than their peers because those sites tend to have content that engages visitors and therefore makes Google‘s search results more relevant to searchers. Serving the searching public is Google’s overarching goal, and they reward sites that help them achieve it with higher search engine rankings.



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September 10th, 2010 at 6:57 pm
Kristian,
Great article by the way. I get it and understand why marketers have to move beyond basic market segmentation, by drilling down and out more about “them”. All the cool online anaytics do a pretty good job doing this but how to you target and track offline media, ie., mail?
To me that is the most important customer touch point and would think it would be way cool to bring offline customer online without using PURL’s which we all know don’t produce results since most consumers ignor them. What is your solution for this?
September 10th, 2010 at 7:49 pm
Great blog, This has helped me so much with my seo learning! I continue to learn a lot from your blogs.
September 15th, 2010 at 9:27 am
Hi Ken,
Thanks for the comment. By having a central datamart with all of the marketing history in one place, you can track offline activity – and/or other channels such as call center, etc.. they key is a central datamart that holds all of the marketing history. Hope that helps. If you would like more information, please contact me directly.
September 15th, 2010 at 9:28 am
Hi Jacques, Glad the blog is informative. We will keep the good info coming!
December 2nd, 2010 at 5:46 am
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December 3rd, 2010 at 11:56 am
This was really informative! I thanks for the info! I’m not a newbie and even I learned some great things from this one. I’ll definitely be back!
December 8th, 2010 at 1:02 am
Even if few realize it, there’s a huge gap with regards to composition between offline and internet based article marketing. An article’s value is assessed by readers in terms of whether or not it’s easy to absorb. So a prudent thing would be to keep it simple and specific.